Sales Policy for Inspirehato
Effective Date: January 3, 2025
Welcome to Inspirehato, your trusted destination for high-quality computer accessories. We are dedicated to offering you the best products and services to enhance your computing experience. Below is our Sales Policy that outlines the terms and conditions for purchasing from our website. Please read carefully before placing your order.
1. General Information
Inspirehato specializes in premium computer accessories. We aim to provide customers with high-performance, stylish, and durable products, ensuring a smooth and satisfying shopping experience.
For any inquiries or assistance, you can reach us at:
- Street Address: 100 Union Ave, Campbell, California
- Phone Number: (408) 626-8992
- Email: info@inspirehato.com
- Website: inspirehato.com
2. Product Availability
We take great care to ensure a wide range of computer accessories is available. However, stock levels may fluctuate due to demand. We strive to keep our inventory up-to-date and will notify you promptly if a product is out of stock or unavailable. If an item is unavailable, we may offer alternatives or provide a refund.
3. Pricing
All prices listed on our website are in U.S. Dollars (USD) and may be subject to change without prior notice. Prices do not include applicable taxes, shipping, or handling fees unless specified at checkout. We regularly review our pricing to ensure competitive rates.
Inspirehato reserves the right to correct any pricing errors or misprints and adjust prices accordingly. Once your order is confirmed and payment is processed, the price is final.
4. Ordering and Payment
We offer a variety of secure payment methods for your convenience, including:
- Credit Cards (Visa, MasterCard, American Express, etc.)
- PayPal
- Bank Transfers (for large orders)
When placing an order, you will be prompted to enter your payment information. All personal and payment details are encrypted using industry-standard protocols.
By confirming your order, you agree to pay the total amount, including taxes, shipping fees, and any additional charges. Once payment is processed, we will send you an order confirmation via email. You can track your order status by logging into your account on our website.
5. Shipping and Delivery
Inspirehato offers various shipping options to ensure timely and secure delivery of your products. Shipping rates are calculated at checkout based on your location and the weight of the items.
Orders will be processed and shipped within 2-5 business days unless otherwise noted. You will receive a tracking number via email once your shipment is dispatched.
We ship to most locations within the U.S. and select international destinations. Please note that international orders may be subject to customs duties, taxes, or import restrictions. Any additional fees are the responsibility of the customer.
For any shipping issues, please contact us immediately at info@inspirehato.com. We are committed to ensuring a safe and timely delivery of your products.
6. Return and Refund Policy
If you are not satisfied with your purchase, we offer a 30-day return policy from the date of receipt. The item must be in its original condition, unused, and in the original packaging to qualify for a return.
To initiate a return:
- Contact our customer support team at info@inspirehato.com or call (408) 626-8992.
- Provide your order number and the reason for the return.
- Follow the instructions to return the item to our warehouse.
Once the returned item is inspected, we will process your refund or exchange within 7-10 business days. Refunds will be issued to the original payment method.
Please note that shipping and handling fees are non-refundable, and the customer is responsible for return shipping costs unless the product is defective or damaged upon arrival.
7. Product Warranty
Each product purchased from Inspirehato is covered by a manufacturer warranty, which may vary depending on the product. The warranty covers defects in materials or workmanship under normal use. For detailed warranty information, please refer to the product description page on our website.
If you experience issues with a product during the warranty period, contact us immediately, and we will assist you in processing your warranty claim.
8. Customer Support
We are committed to providing excellent customer service. If you have questions or concerns regarding your order or products, our support team is here to assist you:
- Phone: (408) 626-8992
- Email: info@inspirehato.com
Our customer service hours are Monday to Friday, from 9:00 AM – 6:00 PM PST.
9. Privacy and Security
At Inspirehato, we value your privacy and take all necessary precautions to protect your personal information. We use advanced encryption technologies to secure your data during the checkout process. For more information, please refer to our Privacy Policy.
10. Terms and Conditions
By using our website and placing an order, you agree to the terms and conditions outlined in this Sales Policy. Inspirehato reserves the right to update or modify this policy at any time. Any changes will take effect immediately upon posting the updated policy on our website. We encourage you to review this policy regularly to stay informed.
Thank you for choosing Inspirehato!