Privacy Policy for Inspirehato

Effective Date: January 3, 2025

At Inspirehato, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, make purchases, or engage with our services. We are dedicated to maintaining your privacy and providing you with a safe and enjoyable experience.

By using our website and services, you consent to the practices outlined in this policy. Please review this document carefully to understand how we handle your personal data.

1. Information We Collect

We collect various types of information to enhance your experience with Inspirehato. This information is gathered through your interactions with our website, customer service, and other services. The types of information we collect include:

A. Personal Identification Information

When you make a purchase, create an account, or engage with our services, we may collect the following personal details:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (credit card details or PayPal)
  • Order history
  • Account login credentials (username, password)
  • IP address

B. Non-Personal Identification Information

We may also collect non-personal information automatically when you visit our website, such as:

  • Browser type and version
  • Device type
  • Operating system
  • Referring URL
  • Pages visited
  • Date and time of access
  • Geolocation data (if you have granted us permission to access it)
  • Cookies and usage data (see the “Cookies” section for more details)

This helps us optimize our website, services, and marketing efforts, providing you with an improved experience.

2. How We Use Your Information

We use the information we collect to provide and improve our services and enhance your experience with Inspirehato. Below are the primary ways we use your personal information:

A. Order Fulfillment

We use your details (name, billing, and shipping addresses, payment information) to process and fulfill orders, including:

  • Verifying payments
  • Shipping and delivering products
  • Notifying you about shipping updates and confirmations
  • Processing returns or refunds

B. Customer Support

Your contact information helps us provide customer support, respond to inquiries, and resolve issues related to returns, exchanges, or refunds.

C. Marketing and Promotions

With your consent, we may use your email address to send promotional emails, newsletters, and special offers. You can opt out at any time by following the unsubscribe link in the email or contacting us directly.

D. Website Improvement

We analyze browsing data and user behavior to enhance the functionality, design, and user experience of our website.

E. Legal and Compliance

We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. Cookies and Tracking Technologies

To enhance your browsing experience, we use cookies and tracking technologies. Cookies are small files stored on your device that allow us to remember your preferences, improve functionality, and track interactions with our site.

A. Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality, such as navigation, login, and shopping cart.
  • Analytical Cookies: Help us understand how visitors use our website to improve performance and user experience.
  • Advertising Cookies: Track browsing behavior to serve you more relevant advertisements.

B. Managing Cookies

You can control cookie usage through your browser settings. Disabling cookies may impact certain features of our website.

4. How We Protect Your Information

We implement various security measures to protect your personal data from unauthorized access or disclosure. These include:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information, such as payment details.
  • Access Controls: Only authorized personnel can access your personal data.
  • Regular Audits: We perform security audits to ensure the integrity of our systems.

While we take precautions, no online transmission or storage method is entirely secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We will never sell, rent, or trade your personal information to third parties. However, we may share data with trusted service providers who assist with website operations, payment processing, and product delivery. These parties are required to protect your information and use it solely for our purposes.

We may also disclose your information:

  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
  • Legal Compliance: We may share information if required by law or to protect our rights or investigate fraud.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal limitations.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Data Portability: Request a copy of your data in a machine-readable format for transfer to another service.

To exercise your rights, contact us at info@inspirehato.com or call (408) 626-8992.

7. Third-Party Websites

Our website may contain links to external sites that are not operated by Inspirehato. This Privacy Policy applies only to our site, and we are not responsible for the privacy practices of third-party websites. Please review their privacy policies before submitting personal information.

8. Children’s Privacy

Inspirehato does not knowingly collect information from children under 13. If we discover that a child has provided us with personal data, we will delete it promptly. Parents or guardians who believe their child has shared data can contact us at info@inspirehato.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, with the “Effective Date” updated accordingly. We encourage you to review this page regularly for any updates.

By continuing to use our website and services, you accept the updated terms of this Privacy Policy.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

Email: info@inspirehato.com
Phone: (408) 626-8992
Website: inspirehato.com
Address: 100 Union Ave, Campbell, California

We are committed to safeguarding your privacy and ensuring a secure experience at Inspirehato. Thank you for trusting us with your personal information.